We have made changes to our telephone system based on your feedback and comments. The new options are as follows:
☎️ Telephone Options
Press 1 – Appointments
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Press 1 to cancel an appointment
Please leave your name, appointment date, and time you are cancelling. You will not be able to reschedule an appointment via this option.
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Press 2 to book an urgent appointment
A receptionist will assist you through Rapid Health. This service is available at any time (closed for lunch 12pm to 2pm).
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Press 3 to book non-urgent and routine appointments
This service is available at any time (closed for lunch 12pm to 2pm).
Press 2 – Prescription Line
This service is available from 10.30am to 12pm, Monday to Friday.
Press 3 – Results from Tests
This service is available between 4pm to 6pm.
Press 4 – To discuss an admin query
Press 5 – If you are a healthcare professional calling from another healthcare organisation
🏥 Contact Details
Bugbrooke Medical Practice
Levitts Road, Bugbrooke, Northampton, NN7 3QN
📞 Telephone: 01604 830348
🌙 Out of Hours: 111
📠 Fax: Our fax number is no longer in use
📧 Email for non-urgent enquiries:
Please do not use this email address for anything that requires an urgent response or for clinical queries. Contact the surgery by telephone.
Bugbrooke.k83070@nhs.net
💊 Email for prescriptions only: northantsicb.prescriptionsbmp@nhs.net
📍 Location