Bugbrooke Medical Practice

Reception staff are available

• Monday to Friday 8.00am to 6.30pm

Dispensary staff are available

• Monday to Friday from 8:30am to 1:00pm and 2:00pm to 6:30pm

The telephones are manned

• Monday to Friday 8.00am to 6.30pm

Normal Availability of Doctors

Out Of Hours

The practice is open between 08.00 and 18.30 Monday to Friday.

If you require urgent medical attention when the practice is closed, please ring 111- the NHS 111
Service for urgent medical help.

You will be assessed, given advice and directed to the local service that can help you best, this
could be A&E, an Urgent Care Centre or Minor Injuries Unit, an Out of Hours GP, Community
Nurse, Emergency Dentist or a Pharmacist.

You should use the NHS 111 service if:

• You need medical help fast but it’s not a 999 emergency
• You think you need to go to A&E or another urgent care service
• You don’t know who to call for medical help
• You require health information or reassurance about what to do next

For less urgent health needs, you should still contact your GP or local pharmacist in the usual way. For immediate, life threatening emergencies please continue to call 999.

We are required to inform you that all telephone calls to the 111 service are recorded for security
purposes.

Disabled Access

Wheelchair access to the building is through the main door. A disabled patients' WC is provided in the main patient toilet block just off the waiting room. A low-level counter is provided adjacent to the main reception counter. Facilities are also available for the hard of hearing or the profoundly deaf. Should you experience any particular difficulties, please ask a member of staff for assistance.